Delivery Information

Order & Collect

For our local customers and those happening to be passing through, we also offer our convenient, and free, Order & Collect service.

We will send you an e-mail when your order is ready to collect.

Please note our shop opening and closing times listed at the bottom of this page.

Order & Delivery

Returns Policy

It is so important to us that you are happy with your purchase, so if you change your mind for any reason please follow these steps if you wish to cancel and receive a refund.

Contact us in the first instance within 14 days of receiving your order. This can be by email –  or by using the contact form. All we need is your name and order number, and tell us that you wish to cancel/return an item, that way we can look out for it arriving. Once we have received your email we will let you know where to return it.

Items must be in the original packaging with tags attached and returned to us within 14 days in a perfect condition. Please include a note with your name and order number. Should the item not be in perfect condition we will not give a refund.

When we receive your item we will then action the refund for you and send you a confirmation email.  Postage will not be refunded unless the item is faulty.

All our products are checked before posting. In the unlikely event that an item arrives to you damaged please get in touch with us immediately.

We recommend you send items back to us by recorded delivery and obtain proof of posting. If we haven’t received your returned item we cannot refund you or be liable for the item, and it will be up to the customer to trace the item and make a claim with the carrier.

Cancelling an Order

After you have placed your order you have the right to cancel within 14 days. Please inform us in writing via email – or through the contact form. If you were to cancel after your order had already been dispatched the normal returns procedure should then be followed.

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